Frequently Asked Questions

You can book directly through our website by clicking the "Book Now" button, or contact us via WhatsApp, phone, or email. Direct bookings through our website guarantee the best available rates.

Yes, reservations can be modified or cancelled up to 24 hours before your check-in date at no charge. Cancellations within 24 hours of check-in may be subject to a one-night charge. Please contact our front desk for assistance.

A deposit equivalent to one night's stay is required to confirm your reservation. The remaining balance is due upon check-in. We accept Mobile Money and card payments.

Yes, we offer special rates for group bookings of 5 or more rooms and corporate partnerships. Please contact us directly to discuss tailored packages for your needs.

Check-in is from 2:00 PM and check-out is by 12:00 PM (noon). Early check-in and late check-out may be available upon request, subject to availability.

Please present a valid photo ID (national ID, passport, or driver's licence) and your booking confirmation. International guests should have their passport available.

We are happy to accommodate early check-in or late check-out when possible. Please contact us in advance and we will do our best to arrange this for you, subject to a small additional fee if applicable.

We accept Mobile Money (MTN, Vodafone, AirtelTigo), Visa and Mastercard debit/credit cards, and bank transfers. Cash payments in Ghana Cedis are also accepted at the front desk.

Yes, all our prices are in Ghana Cedis (GHS). We can provide approximate conversions to other currencies upon request.

A refundable security deposit may be collected at check-in to cover incidentals. The deposit is returned upon check-out after a room inspection.

Yes, we have a beautifully maintained outdoor swimming pool open to all guests from 7:00 AM to 9:00 PM daily. Pool towels are provided complimentary.

Our on-site restaurant serves a delicious mix of Ghanaian and international cuisine for breakfast, lunch, and dinner. Room service is also available for suite guests.

Complimentary high-speed WiFi is available throughout the hotel, including all guest rooms, the lobby, restaurant, and pool area.

Free on-site parking is available for all guests on a first-come, first-served basis. The car park is monitored by security 24 hours a day.

Unfortunately, pets are not permitted at Jew Royal Hotel, with the exception of certified service animals. We appreciate your understanding.

Jew Royal Hotel is a non-smoking property. Smoking is only permitted in designated outdoor areas. A cleaning fee applies for smoking in guest rooms.

Absolutely! Children of all ages are welcome. Children under 6 stay free when sharing an existing bed with parents. Extra beds or cots can be arranged upon request.

To ensure all guests enjoy a peaceful stay, we request quiet hours between 10:00 PM and 7:00 AM. Excessive noise disturbances may result in a request to vacate.